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Hippa Notifications

Notice of Privacy Practices

This notice explains how your medical information may be used and shared, and how you can access it. Please read it carefully.


EzeWok Healthcare is committed to protecting your personal health information, also known as Protected Health Information (PHI). Your PHI may appear in documents such as radiology orders, diagnostic reports, appointment records, and billing information. At EzeWok, this information is stored electronically and may be securely shared when needed for care, billing, or operations.

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Our Responsibilities

Maintain the privacy and security of your PHI.
Provide you with this Notice upon request.
Follow the practices outlined in this Notice.
Notify you if any breach compromises your PHI.

This Notice outlines your rights and our duties under the Health Insurance Portability and Accountability Act (HIPAA).

How We Use or Share Your Health Information

We may use or disclose your PHI for the following purposes:

Treatment

We share your information with your referring doctors and other authorized professionals involved in your care. This helps them review imaging results and provide accurate diagnoses. We may also contact you with appointment reminders or updates about services relevant to your care.

Payment

We use and share your PHI to bill health plans or other payers. This includes verifying your insurance coverage and submitting claims. If someone else pays for your care (e.g., a parent or spouse), we may share information with them for billing purposes.

Healthcare Operations

We use your PHI to manage internal processes like quality checks, compliance reviews, legal services, and audits.

Business Associates

We may share your PHI with third-party service providers (like billing firms, storage vendors, or courier partners) who help us deliver services. These partners are bound by law to protect your PHI.

People Involved in Your Care

If you agree—or if it seems appropriate—we may share relevant information with a family member, caregiver, or friend helping with your care or payment.

We may disclose your PHI if required by law, including:


  • Public health reporting
  • Law enforcement requests
  • Court orders or subpoenas
  • Threat prevention or emergency response
  • Health oversight or compliance audits

Research

We may share limited health information with researchers if they meet legal privacy requirements and sign a data use agreement.

Other Permitted Disclosures

As allowed by HIPAA, we may share PHI with:


  • Social service or public health agencies
  • Regulatory bodies (FDA, health departments)
  • Organ and tissue donor programs
  • Military and national security authorities
  • Workers' compensation programs
  • Medical examiners, coroners, and funeral directors

Incidental Disclosures

Some minimal exposure of your PHI may occur during routine operations (e.g., calling your name in the waiting area). We take care to minimize such disclosures.


More Protective State Laws

If state laws are stricter than federal regulations, we follow the stricter rules.


Your Rights as a Patient

You have the right to:


  • Get a copy of your medical record: Access your PHI through our Patient Portal, or request a printed copy.
  • Ask for corrections: Request changes if you believe information is incomplete or incorrect. If denied, you will receive a written explanation.
  • Request confidential communication: Ask us to contact you in a certain way or at a specific address.
  • Limit what we share: Request restrictions on how your PHI is used or shared. We will honor requests that comply with the law.
  • See a record of disclosures: Request a list of who we’ve shared your PHI with over the past six years (excluding treatment, payment, and operations).
  • Get a copy of this Notice: Ask us for a printed or digital copy at any time.
  • Appoint someone to act for you: A legal guardian or someone with medical power of attorney can act on your behalf.
  • Choose what we share: You can decide whether we share information with your family, involve you in fundraising efforts, or disclose information in emergencies. For marketing or selling your PHI, we will ask for your written consent.

Complaints or Questions

If you think your privacy rights have been violated, you can:


  • File a complaint with EzeWok Healthcare
  • Ask for corrections: Contact the U.S. Department of Health and Human Services – Office for Civil Rights.

Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: info@ezewok.com
  • Phone: +91 7007629303, +1 209 554 7790
  • Address:
  • USA Reg. Office: 30 N GOULD ST STE R, SHERIDAN, WY 82801-6317-301
  • India Reg. Office: C-3, Leela Homes, Vaishali, Ghaziabad, UP – 201010